8upbd Privacy Policy — Your Information Is Completely Safe
We take your personal information very seriously. Read this policy to learn in detail how 8upbd collects, uses, and protects your information.
Important Notice: Please read this privacy policy carefully. By using 8upbd's services, you will be considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
Introduction and Purpose of the Policy
8upbd is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy explains how 8upbd collects your personal information, how that information is used, and what measures we take to protect your information.
This policy applies to the 8upbd website, mobile application, and all other digital services. By using our services, you agree to the terms described in this privacy policy.
We continually work to improve our policies. Any changes will be published on this page and, where applicable, you will be notified by email.
What Information We Collect
8upbd may collect information about you in various ways. Below is a detailed description of the information we collect:
2.1 Information You Provide Directly
When you register on 8upbd, create an account, or contact us, you voluntarily provide the following information:
- Full name and username
- Email address
- Date of birth (for age verification)
- Residential address
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket number or bank account details)
2.2 Automatically Collected Information
When you use our platform, the following technical information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system
- Time and date of website access
- Information about pages visited
- Transaction history and gaming activity
- Information collected through cookies and similar tracking technologies
2.3 Information Collected Through Third Parties
In some cases, information about you may be collected through third-party verification service providers for the purpose of identity verification or fraud prevention.
Purpose of Information Use
8upbd uses your personal information for the following lawful purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To provide gaming, betting, and other platform features.
- Financial Transactions: To process deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers).
- Security and Verification: To prevent fraud, verify identity, and ensure account security.
- Customer Support: To respond to your requests, complaints, and questions.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To monitor your gaming habits and ensure responsible gaming.
- Platform Improvement: To improve the quality of our services and user experience.
We never sell your information to third parties for marketing purposes. Your data is used only for the purposes described in this policy.
Information Storage and Protection
8upbd uses industry-standard technology to ensure the highest security for your information. Our security measures include:
4.1 Technical Security Measures
- All data transfers are secured with SSL encryption.
- Sensitive information, such as passwords, is stored in encrypted form.
- Firewalls and intrusion detection systems are used.
- Regular security audits are conducted.
- Two-Factor Authentication is provided.
4.2 Data Retention Period
We retain your information for as long as your account is active or as necessary to provide services. Even after an account is closed, information may be retained for a specified period to meet legal obligations, resolve disputes, or enforce our policies.
4.3 Third-Party Access
Only in specific circumstances — such as legal obligations, payment processing, or identity verification — may third parties have limited access to your information. All such third parties are contractually bound to protect the confidentiality of your information.
Cookies and Tracking Technologies
8upbd uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functioning of the platform and cannot be disabled.
- Performance Cookies: These tell us how users are using the platform, which helps improve services.
- Functionality Cookies: These remember your preferences and settings.
- Session Cookies: These are automatically deleted as soon as you log out.
5.2 Cookie Controls
You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Your Rights
As a user of our platform, you have the following rights regarding your personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained to meet legal obligations.
- Right to Object to Processing: You may object to the processing of your information on specific grounds.
- Right to Data Portability: You may request your information in a structured, machine-readable format.
If you wish to exercise these rights, please contact us. We will respond to your request within a reasonable time.
Information Transfer and Third Parties
8upbd does not, as a matter of policy, sell, rent, or share your personal information with third parties for marketing purposes. However, limited information may be shared in the following circumstances:
- Payment Providers: Information required to process bKash, Nagad, Rocket, and bank transfers.
- Identity Verification Bodies: As part of the KYC (Know Your Customer) process.
- Law Enforcement Agencies: To comply with court orders or legal obligations.
- Technology Service Providers: Trusted technology partners for platform operations.
All third parties are required to sign confidentiality agreements and may use your information only for the necessary purpose.
Protection of Minors
8upbd is for persons aged 21 and above only. We do not knowingly collect any information from minors. An age verification process is carried out at the time of registration.
If for any reason information from a minor has been collected, we will delete that information and close the associated account as soon as we become aware of it. If a parent or guardian believes their child's information is held by us, please contact us.
Changes to the Policy
8upbd reserves the right to change this privacy policy from time to time. If there are any significant changes, we will:
- Publish the updated policy on this page and change the "Last Updated" date.
- Send a notification to your registered email address.
- Display a clear notice on the platform.
If you continue to use our services after the changes, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly.
Responsible Gaming and Use of Information
8upbd gives the highest priority to responsible gaming. We use information about your gaming activity to identify signs of potentially harmful behaviour and to provide support where needed. The purpose of using this information is entirely for your wellbeing.
For more information on responsible gaming, please visit our Responsible Gaming page.
Applicable Law
This privacy policy is governed by applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through friendly discussion.
If any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full effect.